May 2025

Cross-selling is a proven way to increase revenue by offering customers additional products or services that complement their original purchase. […]

Phone-based engagement remains one of the most personal and effective ways to connect with customers. providing a direct communication channel

In today’s fast-paced digital environment. SMS remains one of the most effective communication channels. boasting high open and response rates.

In the world of subscription services and SaaS. driving expansion sales—upselling or cross-selling additional features and products to existing customers—is

In the era of personalized marketing. segmenting customers by their phone source—the channel or campaign through. Which their phone number

After a customer makes a major purchase. maintaining engagement through thoughtful communication is key to building long-term loyalty. Voice follow-ups—whether

Renewal offers are a critical touchpoint for subscription-based businesses. service providers. and any company relying on recurring revenue. While emails

In today’s competitive retail landscape. personalized marketing is essential to capture customer attention and drive additional sales. SMS marketing stands

Lead intent refers to the signals and behaviors that indicate how interested or ready a potential customer is to make

Automated call scoring is a technology-driven process that evaluates sales calls using artificial intelligence (AI) and machine learning algorithms to